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Resolved

Atomicwork services are experiencing degraded performance

Nov 5, 2026 at 6:16am UTC
Affected services
Atomicwork
Atom (Slack)
Atom (UAG)
Atom (UAG) - chat
Atom (UAG) - user's voice input
Atom (UAG) - atom's voice response
Atom (UAG) - screen sharing
Atom - Portal fullscreen
Atom - Portal fullscreen - Chat
Teams atom
Requests
Search
Email Processing
AI Coworker

Resolved
Nov 5, 2026 at 8:38am UTC

Issue is resolved. Our team will connect with impacted customers to share RCA

Updated
Nov 5, 2026 at 6:50am UTC

Issue was identified and contained to a background process.

Created
Nov 5, 2026 at 6:16am UTC

We are observing slowness in our services, Our team is looking into this. We will share an update soon.