Previous incidents
Degraded Service: Microsoft Teams Bot Integration
Resolved Feb 12, 2026 at 7:47pm UTC
"Issue Resolved
System performance has returned to normal and all services are operating as expected. We appreciate your patience and understanding while we worked to resolve the issue.
Thank you for your continued trust."
Atom voice and screenshare functionality is experiencing slowness
Resolved Jan 12, 2026 at 6:00pm UTC
Issue Resolved
System performance has returned to normal and all services are operating as expected. We appreciate your patience and understanding while we worked to resolve the issue.
Thank you for your continued trust.
Degradation Performance
Resolved Dec 9, 2025 at 11:42am UTC
This incident has been fully resolved, Atom UAG services and UAG portal full screen are now operating normally. Our engineers are continuing to monitor the system.
We appreciate your patience and cooperation throughout the resolution process.