Previous incidents

December 2025
Dec 09, 2025
1 incident

Degradation Performance

Resolved Dec 9, 2025 at 11:42am UTC

This incident has been fully resolved, Atom UAG services and UAG portal full screen are now operating normally. Our engineers are continuing to monitor the system.
We appreciate your patience and cooperation throughout the resolution process.

November 2025
Nov 18, 2025
1 incident

Atom availability on teams is degraded

Resolved Nov 18, 2025 at 3:30pm UTC

We experienced an issue with the Microsoft Teams API that impacted Atom’s functionality.
Atom’s availability on Teams has now returned to normal.
Nov 07, 2025
1 incident

Atom interactions via slack is impacted, due to an ongoing incident with slac...

Degraded

Resolved Nov 7, 2025 at 5:15am UTC

Atom interactions via slack should work normally.

https://slack-status.com/2025-11-06

2 previous updates
October 2025
Oct 20, 2025
1 incident

Service disruptions in AWS us-east-1

Resolved Oct 20, 2025 at 7:40am UTC

We’re currently experiencing intermittent service disruptions due to an ongoing AWS outage in the US-East-1 region. We understand the impact this may have on your operations and want to assure you that restoring stability remains our highest priority. Our team is closely monitoring AWS service health and actively implementing mitigation measures. While we don’t yet have a definitive ETA for full recovery, we’re committed to resolving this as quickly as possible and deeply appreciate your pati...