Previous incidents

December 2025
Dec 09, 2025
1 incident

Degradation Performance

Resolved Dec 09 at 05:12pm IST

This incident has been fully resolved, Atom UAG services and UAG portal full screen are now operating normally. Our engineers are continuing to monitor the system.
We appreciate your patience and cooperation throughout the resolution process.

November 2025
Nov 18, 2025
1 incident

Atom availability on teams is degraded

Resolved Nov 18 at 09:00pm IST

We experienced an issue with the Microsoft Teams API that impacted Atom’s functionality.
Atom’s availability on Teams has now returned to normal.
Nov 07, 2025
1 incident

Atom interactions via slack is impacted, due to an ongoing incident with slac...

Degraded

Resolved Nov 07 at 10:45am IST

Atom interactions via slack should work normally.

https://slack-status.com/2025-11-06

2 previous updates
October 2025
Oct 20, 2025
1 incident

Service disruptions in AWS us-east-1

Resolved Oct 20 at 01:10pm IST

We’re currently experiencing intermittent service disruptions due to an ongoing AWS outage in the US-East-1 region. We understand the impact this may have on your operations and want to assure you that restoring stability remains our highest priority. Our team is closely monitoring AWS service health and actively implementing mitigation measures. While we don’t yet have a definitive ETA for full recovery, we’re committed to resolving this as quickly as possible and deeply appreciate your pati...